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Privacy Statement

Effective Date: 01.12.2024

mycardster ("we", "our", "us") is committed to protecting your privacy and handling your personal data securely and transparently. This policy explains how we collect, use, and protect your information in compliance with applicable data protection laws (including GDPR where relevant).

1. Who we are

mycardster is the data controller for personal data collected through our website.

2. What information we collect

  • Contact information: name, email address, phone number.
  • Transaction information: payment details and purchase history.
  • Technical data: IP address, browser type, device and usage data.
  • Customer support: details you share when contacting us.

3. How we use your data

  • To process and fulfill your orders.
  • To provide customer support and communicate with you.
  • To improve our services and website experience.
  • To comply with legal and regulatory obligations.

4. Legal basis for processing

  • Performance of a contract: to provide requested services.
  • Legal obligation: to comply with applicable laws.
  • Legitimate interests: to enhance services and ensure security.

5. Sharing your data

  • Payment processors and financial institutions.
  • Service providers supporting our operations (e.g., IT, customer support).
  • Authorities when required by law or regulation.

6. Your rights

  • Access to your data.
  • Rectification of inaccurate data.
  • Erasure of your data, subject to legal requirements.
  • Restriction of processing in certain circumstances.
  • Portability of your data in a machine‑readable format.
  • Objection to processing based on legitimate interests.

To exercise your rights, contact us via the form on our Contact page.

7. Data retention

We retain personal data only as long as necessary for the purposes described or as required by law.

8. Security

We implement technical and organizational measures designed to protect your data from unauthorized access, loss, or misuse.

9. International transfers

Your data is primarily processed within your region. If transfers occur outside the EEA or your jurisdiction, appropriate safeguards will be applied (such as standard contractual clauses).

10. Cookies

We use cookies to enhance your experience. See our Cookie Policy for details.

11. Changes to this policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date.

12. Contact us

If you have questions about this policy, please reach us via the Contact page.